To contact this candidate email

Contact using webmail: Gmail / AOL / Yahoo / Outlook

Operations Head - Banking


  • Updated 5 years ago


Reden Watson Laglaira GUZMAN
King Faisal St., SharjaH, UAE

00971561185868 / 00971504963972


I’m looking for full-time work in finance and property industry.


Talented and Multi-tasking  Supervisor with excellent issue and conflict resolution skills and more than 2 years of experience leading successful team and operations supervision. Vast knowledge of finance reconciliations procurement, regulatory requirements and general bank operations. Emphasis on developing strong client relationships, effective communication, active problem solving and supporting a team oriented environment that delivers high quality results efficiently.
Work history
China Banking Corporation

Makati City, Philippines

May 2017 – January 2019
Operations Supervisor – Banking

In charge in overseeing the day-to-day operations of the branch and ensuring that branch operations adhere to the bank policies and procedures and is accountable for the operational efficiency of the accounting sections, loans section and foreign section.

·         Administration on accounting functions such as clearing operations, bookkeeping on Subsidiary and General ledgers, management on internal and external reportorial requirements, controlling branch corporate disbursement and payment of time deposits

·         Management on Loans and Discount from the preparations, processing and bookkeeping of loans to loan documentation for completeness, accuracy and validity

·         Administration on foreign transactions of branch import, export and sundries/FCDU, and on reviewing the completeness on documentation of Letters of Credits and Trust Receipts

·         Compliance Coordinator for the implementation of the compliance program and plan, dissemination of laws, regulations, rules, standard and other regulatory requirements.

·         Management on policies by recommending management actions such as hiring, transfer, suspension, layoff and assigning or disciplining employee

·         Cross selling of life and non- life insurance, bank loan products both on commercial loan and consumer loans ( Auto and Housing Loan) and Assisted clients on their insurance claim

·         Write and conduct yearly review on performance evaluation on immediate staffs.

·         Work with management on savings on operational cost
China banking Corporation

Makati City, Philippines

Jan 2014 – Oct 2015
Loan Assistant

This was my previous position before I undergone Integrated Supervisory Development Program for promotion

·         In charge of Loans and Discounts in processing of application for credit accommodation, documentation, processing of subsidiary/central ledger.

·         Process  registration / mortgage of properties of the offered collateral



·         in charged for the computation and collections of interest charges and other fees applicable for the current loan accommodation

·         Assisted all job duties of Accounting Assistant, FX Assistant and Clearing Assistant
China Banking Corporation

Makati City, Philippines

Aug 2007 – Dec 2013
Bank Teller

·         Receives cash and check deposits, processes miscellaneous bills payments

·         Payout withdrawals from savings or time deposits and check encashment

·         Representative to Central Bank of the Philippines for Check encashment, bill exchange and cash deposit transactions.
Solid Electronics Corporation

Makati City, Philippines

Jun 1999 – May 2003
Service Technician

This was my previous Job before I completed my Bachelors Degree and Joined China Banking Corporation

·         Repair Sony Video and Audio appliances, installation and maintenance of Audio and Video components.

·         Does field or home service on Sony Audio and Video components

Centro Escolar University

Manila, Philippines

2003 – 2007
Bachelor of Science in Business Administration

Major in Management
Solid Educational System

Manila, Philippines

Electronic Technology
Technical skills
·         Proficient in computer application such as MS Office, Excel, internet application

·         Able to perform electrical and welding job and can interpret blue print or schematic diagram
·         Effective on cash handling and sorting
Personal skills
Positive attitude

During the years of continuous working experience, I was able to develop a positive attitude to achieved companies goal


Willingness to learn

In my role as an Operations Head, I have attended various Seminars and Training to further enhance my knowledge and continue to learn new ideas related to my job role


Accounting Head/Operations Head

In my role as a supervisor, I was in charged on accounting and branch operations with direct supervision on two staff of accounting and investment and oversees five branch staff in cash operations


Branch Loan portfolio – 2017

Supervised team of 4 staff members. Consistently increased number of commercial/business loan client which led for an increased in income from loan productions or better established production goals and was able to exceed current target for the year 2018


Model Employee – 2015

Awarded as “Model Employee” in 2015.



Sheila T. Ferino

Center Head – China Banking Corporation

Fenalyn G. Rimando

Deputy Senior Manager – China Banking Corporation
Marilyn Domingo

Branch Manager – Retired China Banking Corporation Officer



Operations Head - Supervisor at China Banking Corporation